Refund Policy

If you Cancel your Holiday (Without Flight) :

• 60 days or more before the date of departure: 50% of the total cost will be deducted + 10% Processing Fee of the total cost (without flight Cost), remaining money will be refunded within 10 working days.
• 30 - 59 days before the date of departure: 25% of the total cost will be deducted + 10% Processing Fee of the total cost (without flight Cost) remaining money will be refunded within 10 working days.
• 16 - 29 days or below before the date of departure: 20% of the total cost will be deducted + 10% Processing Fee of the total cost (without flight Cost) remaining money will be refunded within 10 working days.
• 15 days or below: No refund (without flight Cost)

Special Cancellation Conditions: Certain air, car, hotel, and tour products will apply additional cancellation charges. These cancellation conditions and costs are located under the pricing on the individual pages.

Sightseeing tickets : Cost towards sight-seeing tickets (domestic or international) is non-refundable.

Flights:

Flights booked on this website are governed by the terms and conditions of the airfare you purchased and are determined by the Airline.    
In most cases, airfares are fully non-refundable and non-transferable.
Airline charges or part or full cancellation fees may apply to your airfare.

Credit Card Chargeback Fees: Any fees charged to Engage Us Travel by our credit card payment provider arising from a chargeback or a disputed charge on the credit card will be charged to the cardholder. This fee is non-refundable.

Change Of Itinerary After booking Has Commenced: Any alteration or cancellation of services after your booking has commenced can incur penalties. There is no refund for unused services.